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Handling Amazon Support Requests

The efficiency of your business on Amazon largely depends on the quick resolution of account-related issues. Our dedicated support team ensures seamless problem management, crucial for the sustainability of your activity on the platform.

Key outcomes

Choosing our service ensures expert management of all your platform-related issues. We are well-versed in Amazon's support system and know how to handle every situation effectively.

With our expertise in communication with Amazon agents and as a preferred partner, we can overcome the most complex obstacles.

Our expertise


Mastery of Amazon’s ticketing system


Highly qualified and dynamic team


Quick and efficient problem resolution for your account


Comprehensive and regular follow-up of your requests


Effective and transparent communication with our teams

What does it entail?

We understand the crucial importance of responsive and effective support for maintaining the health and growth of your Amazon business. Our team is specially trained to master Amazon's ticketing system, ensuring expert and proactive management of all your requests.

Our priority is to resolve your issues quickly and efficiently while maintaining transparent communication at every step of the process.

As a preferred Amazon partner, we will find solutions to your most complex problems. With us, you can be assured that every support request is handled with the utmost care, from start to finish.

The Bizon edge

  • Professional mastery: In-depth understanding of Amazon’s ticketing system for optimal request management.

  • Responsiveness and efficiency: Quick problem resolution, minimizing operational disruptions and ensuring the growth of your business.

  • Comprehensive follow-up: Entrust the management of each request, from creation to resolution, to our teams who will ensure rigorous follow-up and total transparency.

  • Amazon support response time: Less than 24 hours, our responsiveness allows for regular follow-up of your cases.

Thanks to our specialized Amazon support expertise, we find solutions to all your problems.

Florian Delpiano

Head of Distribution

Contact our team
Publicis Groupe
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